Shipping policy

Where do we ship?

  • North America: United States
  • Europe: France, Italy, Spain, The Netherlands
  • Oceania: New Zealand
  • Asia: Hong Kong, Japan, Malaysia, The Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam

Where do we ship from?
For international orders, Houette ships from a warehouse in Hong Kong.

How much does shipping cost?
We offer free shipping when you order two or more items.
Orders under two items are subject to a standard shipping fee of $8USD.

Do I have to pay duties and taxes?

  • International orders may be subject to import duties, taxes, or customs fees depending on your country. These charges are determined by your local customs authority and are the responsibility of the customer. We recommend checking with your local customs office for more information.

How long will delivery take?

  • Orders are dispatched within 1-2 business day.
  • Delivery times range from 7-14 business days, depending on the destination.
  • Please note, we cannot guarantee shipping times due to factors outside our control, like weather and courier delays.